With our ENERGIZE Customer insight Service, we canvass your customer base to gather  referrals, testimonials and case studies. Then we format this information for immediate access by employees who use your sales, marketing and service/support solutions.


The bottom line? You gain an ongoing, unfiltered view into the thoughts, behaviors, and intentions of your customers. A view that arms you with insights to hone your marketing, refine your sales, and catch problems before they result in client defection. Your salespeople gain fresh, relevant testimonials and case studies that continuously invigorate their sales efforts. They go into new prospect situations armed with original, often up-to-the-minute information that empowers them to sell better, stronger. That's what ENERGIZE is all about.




With ENERGIZE, we directly tap into your customer base to find the information you need:

• What are you doing right? Why do you stand out as the vendor of choice?
• How have clients specifically benefited from your products/services?
• What are they doing better/differently because of your offerings?
• What stories can they relate that highlight how you've improved the way they do business?
• What could you be doing to increase loyalty and satisfaction?
• Have they made themselves open to switching to your competitors, and if so, why?
• Have they had a negative experience that puts them at risk, or a positive one that can be used as a reference to win other business?
• Do your customers plan to stay with you?

ENERGIZE gives you insight into any  "at risk" customers while helping your company become a world-class customer service organization. It also provides you a window into how your company is perceived in the industry.
You gain the opportunity to address any concerns at various levels before they result in customer deferrals.

Depending on what we find and how you prefer to receive this vital information, we can:

• Feed your CRM software with a continuous pipeline of competitive intelligence. 
• Immediately contact the appropriate person in your organization if we uncover a problem. 
• Alert you to potential sales, service and development opportunities. 
• Provide suggestions for client retention based on what we hear from your customers.
• Work with you to find new, creative ways to harness this information so you better compete in today's   highly competitive market.
• Develop customized questions that address your key concerns.

Flexible Options and Pricing Mean You Get Exactly What You Need

Companies have differing needs based on the size of their client base, the industry they sell into, and the complexity of their products and services. That's why we offer flexible options in terms of information gathering and pricing. We'll work with you to determine the level of data you require, and offer pricing either per response, testimonial/case study OR on a monthly, quarterly, or annual retainer. Our goal is to arm you with the best, most up-to-date information to help you invigorate your sales and hold onto your customers.